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FAQ
Frequently asked questions
Because we are a small business, we are unable to accept order cancellations for any reason. Once an order is placed, we immediately incur processing fees from our website and payment processor, and these fees are non-refundable to us. Allowing cancellations would result in a loss on every order.
We only offer refunds for items that arrive damaged during shipping. If your order arrives damaged, please email us within 72 hours of delivery and include clear photos of the damage so we can help resolve the issue.
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